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Frequently Asked Questions

The verification of your trading account is required in order to provide you with the best possible service and comply with financial service regulations. Your information is always kept confidential and is only used for compliance purposes. The following are required in order to complete your account verification: Government issued ID Phone number verification Proof of address IMPORTANT: In order to avoid any account limitations including, but not limited to, trading, withdrawal of funds and account closure, all clients should be verified as soon as possible. At any point, fxtm Investment option may request additional identification documents in accordance with regulations.

Uploading documents is a simple process that can be done by clicking here. *Documents can be uploaded in the following formats: .pdf, .jpg, or .doc

Before you can use the fxtm Investment option Wallet, you must fully verify your fxtm Investment option trading account. You must reside in an eligible country and verify your phone number and email in order to use the fxtm Investment option Wallet.

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